HEALTHCARE WORKERS' EMOTIONAL INTELLIGENCE AND THEIR JOB SATISFACTION

Grzegorz Witkowski; Krzysztof Snoch; Tomasz Orczykowski; Halina Król; Roman Starz; Małgorzata Supińska; Jarosław Piotr Chmielewski

doi:10.5114/hpc.2024.139679

eISSN: 2354-0265
ISSN: 2353-6942

Health Problems of Civilization Physical activity: diseases and issues recognized by the WHO

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abstract:

Original paper

HEALTHCARE WORKERS' EMOTIONAL INTELLIGENCE AND THEIR JOB SATISFACTION

Grzegorz Witkowski

¹

,

Krzysztof Snoch

¹

,

Tomasz Orczykowski

²

,

Halina Król

¹

,

Roman Starz

³

,

Małgorzata Supińska

⁴

,

Jarosław Piotr Chmielewski

^{5, 6}

Collegium Medicum, Jan Kochanowski University, Kielce, Poland
Study of Practical Training, Radom Academy of Economics, Radom, Poland
Faculty of Humanities, Jan Kochanowski University, Kielce, Pol
Department of Psychiatric Rehabilitation at Nowowiejski Hospital, Warsaw, Poland
Office of the Patient Ombudsman, Warsaw, Poland
Department of Public Health, International European University, Kyiv, Ukraine

Health Prob Civil.

DOI: https://doi.org/10.5114/hpc.2024.139679

Online publish date: 2024/06/13

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Background
The study focuses on considerations relating to emotional intelligence (EI) and job satisfaction. The purpose of this study was to determine the relationship between EI and job satisfaction among healthcare professionals.

Material and methods
A total of 124 healthcare professionals took part in the survey. The respondents were selected so that half (50%) were paramedics and the other half were nurses. The study used a standardized EI questionnaire (INTE) and a proprietary job satisfaction questionnaire. The following tests and statistical coefficients were used to determine the relationships between variables: Kolmogorov-Smirnov test, Mann-Whitney U test, Spearman's rho correlation coefficient.

Results
In terms of job satisfaction, more than half of the respondents (58.9%) reported high scores. Significantly higher job satisfaction scores were recorded among nurses than among paramedics. In terms of general EI, 46.8% of the respondents had average scores and 53.2% had high scores. None of the respondents had low EI. As many as 82.3% of the paramedics and only 24.2% of the nurses had high levels of EI. Research has shown a correlation between job satisfaction and general EI.

Conclusions
In the medical professions studied, there is a correlation between EI and job satisfaction: the higher the EI, the higher the job satisfaction.

keywords:

HEALTHCARE WORKERS' EMOTIONAL INTELLIGENCE AND THEIR JOB SATISFACTION

Grzegorz Witkowski 1 , Krzysztof Snoch 1 , Tomasz Orczykowski 2 , Halina Król 1 , Roman Starz 3 , Małgorzata Supińska 4 , Jarosław Piotr Chmielewski 5, 6

emotional intelligence, job satisfaction, medical staff, paramedic, nurse

Grzegorz Witkowski

¹

,

Krzysztof Snoch

¹

,

Tomasz Orczykowski

²

,

Halina Król

¹

,

Roman Starz

³

,

Małgorzata Supińska

⁴

,

Jarosław Piotr Chmielewski

^{5, 6}