Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations

Bożena Mroczek; Halina Brzeźniak; Weronika Wolińska; Artur Kotwas; Paulina Zabielska; Marzanna Stanisławska; Mariusz Pietrzak; Donata Kurpas

doi:10.5114/fmpcr.2020.95321

eISSN: 2449-8580
ISSN: 1734-3402

Family Medicine & Primary Care Review

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2/2020
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abstract:

Original paper

Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations

Bożena Mroczek

¹

,

Halina Brzeźniak

¹

,

Weronika Wolińska

¹

,

Artur Kotwas

²

,

Paulina Zabielska

²

,

Marzanna Stanisławska

³

,

Mariusz Pietrzak

⁴

,

Donata Kurpas

⁵

Department of Humanities in Medicine, Pomeranian Medical University, Szczecin, Poland
Department of Social Medicine, Pomeranian Medical University, Szczecin, Poland
Department of Nursing, Pomeranian Medical University, Szczecin, Poland
Department of Internal Diseases and Diabetology with Endocrinology Unit, Independent Public Provincial Integrated Hospital, Szczecin, Poland
Department of Family Medicine, Wrocław Medical University, Poland

Fam Med Prim Care Rev 2020; 22(2): 126–132

DOI: https://doi.org/10.5114/fmpcr.2020.95321

Online publish date: 2020/07/02

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AMA

Mroczek B, Brzeźniak H, Wolińska W, et al. Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations. Family Medicine & Primary Care Review. 2020;22(2):126-132. doi:10.5114/fmpcr.2020.95321.

APA

Mroczek, B., Brzeźniak, H., Wolińska, W., Kotwas, A., Zabielska, P.,  & Stanisławska, M. et al. (2020). Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations. Family Medicine & Primary Care Review, 22(2), 126-132. https://doi.org/10.5114/fmpcr.2020.95321

Chicago

Mroczek, Bożena, Halina Brzeźniak, Weronika Wolińska, Artur Kotwas, Paulina Zabielska, Marzanna Stanisławska,  and Mariusz Pietrzak et al. 2020. "Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations". Family Medicine & Primary Care Review 22 (2): 126-132. doi:10.5114/fmpcr.2020.95321.

Harvard

Mroczek, B., Brzeźniak, H., Wolińska, W., Kotwas, A., Zabielska, P., Stanisławska, M., Pietrzak, M.,  and Kurpas, D. (2020). Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations. Family Medicine & Primary Care Review, 22(2), pp.126-132. https://doi.org/10.5114/fmpcr.2020.95321

MLA

Mroczek, Bożena et al. "Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations." Family Medicine & Primary Care Review, vol. 22, no. 2, 2020, pp. 126-132. doi:10.5114/fmpcr.2020.95321.

Vancouver

Mroczek B, Brzeźniak H, Wolińska W, Kotwas A, Zabielska P, Stanisławska M et al. Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations. Family Medicine & Primary Care Review. 2020;22(2):126-132. doi:10.5114/fmpcr.2020.95321.

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Introduction
Efficient functioning at work depends on social/emotional competence, understood as a set of complex skills that determine the effectiveness of behaviors in various professional and social situations. The aim of this study was to determine the social competence of physicians, nurses, and paramedics with regard to sociodemographic contributors and social training.

Material and methods
The study involved 303 medical workers, including 90 physicians (29.7%), 112 nurses (36.96%), and 101 paramedics (33.3%). The Social Competence Questionnaire (SCQ) and a questionnaire developed by the researchers were completed. The diagnostic questions included three types of situations: intimate situations (I), situations involving social exposure (SE), and situations demanding assertiveness (A).

Results
The majority of healthcare workers had average general social competence, over one-fifth had high competence, and one-sixth had low competence. Low competence in social exposure situations (SE) was observed in nearly one-fourth of the participants. One in six respondents had low competence in situations demanding close interpersonal contact (I) and assertiveness (A). Medical workers aged 45 years and up had lower general competence as well as lower I and SE competence. Social training associated with scientific and social activity develops SE competence in physicians and A competence in paramedics.

Conclusions
The low and average scores for social competence achieved by physicians, nurses, and paramedics demonstrate the need for more social training, especially involving professionals in scientific activity and the education of medical staff and various social groups.

keywords:

Social skills contributing to the behaviors of physicians, nurses, and paramedics in various professional situations

Bożena Mroczek 1 , Halina Brzeźniak 1 , Weronika Wolińska 1 , Artur Kotwas 2 , Paulina Zabielska 2 , Marzanna Stanisławska 3 , Mariusz Pietrzak 4 , Donata Kurpas 5

social skills, sensitivity training groups, health personnel

Bożena Mroczek

¹

,

Halina Brzeźniak

¹

,

Weronika Wolińska

¹

,

Artur Kotwas

²

,

Paulina Zabielska

²

,

Marzanna Stanisławska

³

,

Mariusz Pietrzak

⁴

,

Donata Kurpas

⁵