3
June
Wednesday
Pre-congress evening
19:00
- 21:00
Faculty Dinner
4
June
Thursday
Room 1
08:00
- 08:30
Registration
08:30
- 08:45
Welcome
Tomasz Grodzicki & Tomasz Rogula
08:45
- 09:15
Cleveland Clinic - Global Leader in Quality Healthcare, History, Current State and Future
Brian Donley
09:15
- 09:45
How Patients' Experience and Quality Control Improves Hospitals' Rankings
Nizar Zein
09:45
- 10:15
The Business Side of Experience – Measuring Success
Joe Sweet
10:15
- 10:45
Benefits of High-Reliability Culture in Healthcare
James F. Gutierrez
10:45
- 11:15
Patient Stories
Brian Donley and Nizar Zain
11:15
- 11:30
Q&A
11:30
- 11:45
Coffee Break
11:45
- 12:15
Initiatives on Quality Control
TBA
12:15
- 12:45
Private Healthcare in Poland - Quality and Satisfaction Strategies
TBA
12:45
- 13:15
Implementation of eHealth Digital Service Infrastructure under the Connecting Europe Facility
TBA
13:15
- 13:30
Q&A
13:30
- 14:30
Lunch
14:30
- 15:30
Round Table Discussion: What should we learn from Americans to improve European healthcare?
Chair: Tomasz Rogula
Participants: All healthcare partners (1 represents each institution)
Participants: All healthcare partners (1 represents each institution)
15:30
- 16:30
Workshop with actors
18:00
- 20:00
Reception
5
June
Friday
Room 1
08:30
- 08:45
University Hospital Krakow - a New Eastern European Leader in Public Healthcare
Marcin Jedrychowski
08:45
- 09:15
Poland’s Best Private Hospitals
TBA
09:15
- 09:45
European Cutting-edge Medical Practices and Technologies in Best European Hospitals.
TBA
09:45
- 10:15
What Makes Cleveland Clinic a Champion in Quality, Safety and Patient Experience?
James F. Gutierrez
10:15
- 10:30
Q&A
10:30
- 11:00
Coffee Break
11:00
- 11:30
Innovation and Business Development to Build Strategic Collaboration in Healthcare.
Semih Sen
11:30
- 12:00
Is Information Technology Essential to Improve Quality of Healthcare?
TBA
12:00
- 12:30
Google Health – To Get the Most out of Healthcare
TBA
12:30
- 13:00
How cloud technology, big data, and advanced algorithms are reshaping medicine and amplifying human capabilities in Central and Eastern Europe.
Microsoft Poland
13:00
- 13:15
ASSECO Leading European IT solutions and services for the healthcare
TBA
13:15
- 13:45
Comarch
TBA
13:45
- 14:00
Q&A
14:00
- 15:00
Coffee Break
15:00
- 16:00
Round Table Discussion: What should we learn from business institutions to improve our patients experience?
Chair: Joe Sweet
Participants: All NON-healthcare partners
Participants: All NON-healthcare partners